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Ticketing

  • Confirmed for more tickets than I need!

    If you place a request for WPP and Regular Tickets, it is possible that you may be confirmed for both. If you...

    Jan 19, 2017 07:58PM EST
  • CVC

    We do NOT ask for CVC on the Ticket Request billing page. For subsequent order(s) within a series, many mem...

    Jan 31, 2016 10:09AM EST
  • Credit Card charged during 'processing period'

    The credit card submitted for a Warehouse presale request, if confirmed, will be charged during the Processing...

    Feb 14, 2016 01:34PM EST
  • Difference between General Admission (GA) and Reserved tickets

    General Admission (also known as GA) tickets gain access to an area where there are no seats and allows the pa...

    Oct 15, 2015 07:29PM EDT
  • Early Entry

    The Warehouse requests Early Entry for its' members for all events. Early Entry cannot be guaranteed, as it m...

    May 11, 2018 02:00PM EDT
  • FedEx Delivery Manager

    Sign up for FedEx Delivery Manager. www.fedex.com/us/delivery. With FedEx Delivery Manager, Warehouse membe...

    Dec 03, 2015 01:03PM EST
  • FedEx Hold at the Station

    If it becomes clear that your ticket ship address is unreliable OR you will not readily be available to receiv...

    Dec 03, 2015 12:38PM EST
  • FedEx Returned to Warehouse

    If you learn that your Warehouse ticket package is being returned to Charlottesville, Virginia, please email w...

    Dec 03, 2015 12:38PM EST
  • GA ticket has Section, Row & Seat

    Each ticket must have an inventory allocation associated to it, hence the Section, Row and Seat. Still, the...

    Mar 08, 2016 01:49PM EST
  • GOLDEN Tickets

    One of the wonderful benefits of Warehouse membership, the Dave Matthews Band Official Fan Association: ...

    Feb 16, 2018 11:15AM EST

Contact Us

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