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Will Warehouse Ticketing replace lost, stolen, or destroyed tickets?

Last Updated: Dec 08, 2017 01:46PM EST

Lost or stolen tickets cannot be replaced. We can reprint tickets on venue ticket stock, non-Warehouse commemorative ticket stock.  The reprinted ticket is not eligible for Warehouse privileges such as Early Entry. 

The Warehouse member must provide proof (such as a picture of damaged tickets).

Ticket reprint requests must be received prior to the show date by emailing whtix@davematthewsband.com with the “event date/venue DAMAGED tickets” (7.4 SPAC DAMAGED tickets) in the subject title.  Always include your Warehouse membership ID# in email correspondence.

 The Warehouse cannot guarantee reprints.

Contact Us

  • Email Us
  • whcs@davematthewsband.com whtix@davematthewsband.com warehouse@davematthewsband.com
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