Welcome, Guest Login

Support Center

Will Warehouse replace lost, stolen, or destroyed tickets?

Last Updated: May 25, 2018 11:29AM EDT

Lost or stolen tickets cannot be replaced. We can reprint tickets on venue ticket stock, non-Warehouse commemorative ticket stock.  The reprinted ticket is not eligible for Warehouse privileges such as Early Entry. 

The Warehouse member must provide proof (such as a picture of damaged tickets).

Ticket reprint requests can be emailed to:  whtix@davematthewsband.com.
Please subject title the email with details regarding your specific request; for example 7.4 lost tix-id3333333
Always include your Warehouse membership ID# in email correspondence.

 The Warehouse cannot guarantee reprints.

Contact Us

  • Email Us
  • whcs@davematthewsband.com whtix@davematthewsband.com warehouse@davematthewsband.com
webmaster@davematthewsband.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete