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How are my tickets shipped?

Last Updated: Dec 08, 2017 01:29PM EST
Tickets will be shipped within the U.S. and Canada approximately twelve business days prior to the show (or first show in that Series) via Fed Ex, 2nd business afternoon, ​no signature required ​delivery service. We cannot ship to P.O. Boxes or APO Addresses. If you reside outside of the U.S. or Canada, please place a request using your street, city and postal code, leaving U.S. as the country. If confirmed for tickets, please contact the Warehouse via email at whtix@davematthewsband.com to make arrangements for ticket delivery.

On the day your tickets are shipped, you will be sent a confirmation e-mail which will include applicable tracking information. The tracking information will also be posted online on the Ticket Status page DELIVERY TRACKING link.

Please inspect your tickets upon delivery. If you have any questions regarding the tickets, email the Warehouse Ticketing Department
whtix@davematthewsband.com.

Contact Us

  • Email Us
  • whcs@davematthewsband.com whtix@davematthewsband.com warehouse@davematthewsband.com
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