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When is my card charged?

Last Updated: Jan 29, 2018 02:58AM EST
Credit card authorizations/charges occur  > > >
  • AFTER the request period CLOSES
  • prior to CONFIRMATIONS posting
The authorization/charge will occur while Ticket Status reads ​'processing'.
 
If your order is chosen in the random selection process, your card will initially be authorized for the total amount that you could be charged. Once a show is processed, if the authorization was successful, a charge will be placed on your card for the actual sale. The authorization will eventually fall away from your bank records with no additional charge to your account, and only the confirmed sale charge will remain. 

We advise contacting your bank immediately after placing your request to let them know you are expecting a charge from DMB FC VA (Dave Matthews Band Fan Club, Virginia.)
 
If the credit card authorization charge is declined for any reason, your request will not be filled.
We apologize, but we are unable to reprocess declined/accept alternative credit cards.

 

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